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Customer Service & Phone Support
Answer and direct incoming calls and emails
Provide product and service information to potential and current customers.
Schedule appointments and consultations for the sales team with attention to logistics and availability.
Maintain a friendly, professional tone in all interactions.
Collect final payments and follow up on past due balances
Permit & Utilities Management
Research, prepare, and submit permit applications based on municipal guidelines.
Communicate with city and county offices regarding permitting requirements.
Schedule utility locates in advance of project installation dates to prevent delays.
Review & Feedback Collection
Compile lists of completed jobs and contact clients to request feedback and online reviews.
Guide clients through the review submission process and follow up if needed.
Administrative & Sales Operations
Support the owners and sales staff with administrative follow-ups and task tracking.
Maintain accurate digital records of customers, jobs, permits, and communications.
Help build needed spreadsheets
Social Media/Marketing
Collect photos and post to social media accounts
Research and suggest different market strategies that may help build brand awareness
Customer Success - Scalesource

hace 2 meses
Descripción
Job Title: Customer Success & Operations Coordinator
Location: Remote (Work from Home)
Schedule: 40 hrs per week
About This Role
We're seeking a highly organized and personable Customer Success & Operations Coordinator to serve as the operational backbone of our business. This multifaceted role combines customer service excellence with critical behind-the-scenes coordination—you'll be the friendly voice customers hear first, while also managing permits, scheduling utility locates, coordinating appointments, collecting payments, gathering reviews, and supporting our sales team with administrative tasks. The ideal candidate thrives in a dynamic environment, enjoys variety, and takes pride in keeping multiple priorities moving smoothly from initial customer contact through project completion.
KEY RESPONSIBILITIES
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Customer Success Manager
Sólo para miembros registrados Asunción
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Customer Success Specialist
De jornada completa Sólo para miembros registrados Asunción
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Customer Success Manager
De jornada completa Sólo para miembros registrados Asunción
-
Operario de Cocina
De jornada completa Sólo para miembros registrados GCG_Paraguay_Asuncion
-
Soporte de Planificación
De jornada completa Sólo para miembros registrados GCG_Paraguay_Asuncion
-
Ayudante de Bodega
De jornada completa Sólo para miembros registrados GCG_Paraguay_Asuncion
-
cajero
De jornada completa Sólo para miembros registrados GCG_Paraguay_Asuncion
-
Higiene/Bachero
De jornada completa Sólo para miembros registrados GCG_Paraguay_Asuncion
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Invoicing Junior Specialist
De jornada completa Sólo para miembros registrados Asunción
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Ayudante de cocina/Linea de Servicio
De jornada completa Sólo para miembros registrados GCG_Paraguay_Asuncion
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Cusomer Success Associate
Sólo para miembros registrados Asuncion, Asunción
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Cusomer Success Associate
De jornada completa Sólo para miembros registrados Asunción
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Cusomer Success Associate
Sólo para miembros registrados Asuncion (Paraguay)
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Operario de Panadería
Sólo para miembros registrados GCG_Paraguay_Asuncion
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Telecom Administrator
De jornada completa Sólo para miembros registrados Asunción
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Hubspot Implementation Specialist
De jornada completa Sólo para miembros registrados Asunción
-
Sales Agent
Freelance Sólo para miembros registrados Asunción
-
Operario de Cocina
Sólo para miembros registrados GCG_Paraguay_Asuncion
-
Advisory
De jornada completa Sólo para miembros registrados Asunción
-
Revenue Operations Specialist
De jornada completa Sólo para miembros registrados Asunción
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Client Success Specialist
Sólo para miembros registrados Asunción